We want to be a strong long-term IT partner for your business, and we believe that partnership should work well for both sides. The first 90 days of managed IT service are especially important as we complete onboarding, make improvements, and help your team adjust to new processes.
If you are not satisfied during that time, let us know and we will work to make it right. If we are unable to resolve the issue, we will end the agreement and provide the passwords and documentation we have related to your IT environment.
1. Experience and Local Commitment
Next Century Technologies has supported businesses in Lexington and beyond for more than 25 years. As a locally owned provider, we focus on responsive service, long-term relationships, and practical IT guidance tailored to each client's needs. We offer:
2. Compliance-Focused IT Support When Needed
We work with businesses that need stronger cybersecurity and support for compliance requirements such as HIPAA, FTC Safeguards, NCUA, and FINRA. Our Elite Plan includes added services such as risk assessments, vulnerability scanning, penetration testing, security awareness training, and core policies and procedures.
3. 100% Satisfaction Guarantee
We believe managed IT should be a strong long-term partnership. That is why every plan includes a 100% satisfaction guarantee during the critical first 90 days of service.
4. Strong Microsoft 365 Security Expertise
We help businesses get more value from Microsoft 365 while improving security. Our team supports licensing, configuration, Intune device management, multi-factor authentication, and ongoing monitoring to reduce the risk of account compromise and unauthorized access.
Designed to complement and enhance your existing IT department. We work closely with your internal team, providing them with additional expertise and resources.
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Challenge: LexTran was managing a mix of aging network switches across multiple locations, which made monitoring and updates difficult for its internal IT manager.
Solution: We helped standardize the environment with Ubiquiti switches and implemented centralized cloud-based management through HostiFi. We also provided training so the internal IT manager could manage the new environment confidently.
Outcome: The result was a more consistent, easier-to-manage network infrastructure across all locations.
Our 24/7 IT support is managed by our Lexington location during business hours and a North American-based help desk after hours, ensuring that you always speak to a trained professional who understands your needs. We do not outsource support overseas, and we focus on giving clients responsive service with clear communication and dependable follow-through.
We use a structured onboarding process to make your transition smooth, secure, and well organized.
Yes. As a Microsoft 365 reseller and IT partner, we help businesses choose the right licensing, improve security, and get more value from their Microsoft 365 environment. We also help secure Microsoft 365 with tools such as Intune, multi-factor authentication, and active monitoring to reduce the risk of email compromise and unauthorized access.